Last week, our Regulatory Lead, Ewan Willars, delivered a 45minute lunch and learn webinar to CISI members.

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The webinar introduced members to the concept of intelligibility, and why it is so central to complying with the Consumer Duty through ensuring positive understanding outcomes.

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A video recording of the webinar will soon be availible on the CISI website.

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CISI webinar round-up: Intelligibility and the Consumer Duty

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Still have a question?
Get in touch.

CISI webinar round-up: Intelligibility and the Consumer Duty

Explore more articles

Still have a question? Get in touch.

Still have a question?
Get in touch.