Simplifying Regulated Communications for Compliance: A Comparison of Amplifi and Microsoft Copilot in Word

Response to the CMA Consultation on Draft Guidance: Unfair Contract Terms

Managing Content Governance in a world of AI generated content

LLMs and the probability of risk

CISI webinar round-up: Intelligibility and the Consumer Duty

How will AI reshape retail financial services?

The Emotional Cost of Reading: How Credit Card Agreements Make People Feel

BNPL: FCA confirms final rules 

Why the FCA’s use of the Amplifi Multi-Level Comprehension Framework marks a turning point for Consumer Understanding

The Language Trap: Why Consumers Struggle to Engage with Credit Card Agreements

The Great Hesitation: Why Targeted Support may be Stuck on the Starting Blocks

Upcoming CISI webinar: Intelligibility and the Consumer Duty

How ‘Simple’ Credit Card Agreements Leave Consumers Dangerously Unprepared

How Well Are We Actually Measuring Consumer Understanding?

CMA Refreshing Unfair Contract Terms Guidance: What UK businesses need to know

Starting the Year Strong: What Lies Ahead for Amplified Global

Why the FCA’s Targeted Support Rules are a Big Deal: and what they mean for Consumers

Why The FCA's CCI shake-up matters

Amplifi Accepted into FCA Digital Sandbox

FCA Pushes Firms to Close the Capability Gap

Upcoming ABCUL Webinar: Intelligibility - improving customer outcomes, achieving regulatory compliance

Consumer Duty in Practice – Strategic Rebalancing and the New Enforcement Reality

FCA Consumer Duty Focus: FCA doubles down on clarity

The CMC Evolution - From PPI Through Motor Finance to Banking Products

It’s Time to Rethink How We Measure Consumer Understanding. Part 3: What Are the Key Recommendations for Using the Amplifi Framework Effectively?

Making Buy Now Pay Later Work for Consumers: Why Intelligibility Matters

Targeted Support: A big step forward, but will it truly help consumers?‍

It’s Time to Rethink How We Measure Consumer Understanding. Part 2: What Is the Solution, and Why Does It Matter?

It’s Time to Rethink How We Measure Consumer Understanding. Part 1: What is Intelligibility?

Beyond readability: What the SRA & Amplifi trial taught us about legal clarity

The Supreme Court Motor Commission Judgment: A Masterclass in Complexity vs. Clarity

Readability Isn’t Enough: why LLM's like ChatGPT Fall Short in Regulated Communications

Rewriting the Rules: What CCA Reform Must Get Right

Motor Finance Ruling Exposes Deeper Crisis in Financial Transparency

Introducing Amplifi & the Concept of Intelligibility

How do we know that Amplifi works?

Consumer Duty: The Road to Intelligibility

Integrating Amplifi into your workflow

Readable or intelligible: does it matter for the legal profession?