Targeted Support: A big step forward, but will it truly help consumers?
The FCA’s targeted support proposal aims to improve consumer understanding in pensions and investments. Here’s why clarity must come first.
Featured Articles
It’s Time to Rethink How We Measure Consumer Understanding. Part 2: What Is the Solution, and Why Does It Matter?
Discover how Amplifi’s Multi-Level Comprehension Framework helps firms assess real-world consumer understanding — going beyond recall to measure decision-readiness, applied comprehension, and regulatory alignment in complex legal and financial documents.
It’s Time to Rethink How We Measure Consumer Understanding. Part 1: What is the problem?
Explore why traditional readability tests fall short and how Amplifi’s Multi-Level Framework redefines how we measure true consumer comprehension.
The Supreme Court Motor Commission Judgment: A Masterclass in Complexity vs. Clarity
At its heart, the case was about information asymmetry and the fundamental question: When is a consumer truly informed?